Samsung Heat Pump Review


Samsung In Brief:

A well-known big-name brand, Samsung rather unbelievably started as a grocery store in South Korea in 1938 and has expanded to become a giant in home appliances. Its product range covers a huge number of industries from shipbuilding to home heating and cooling. 

EHS air source heat pumps can be mated with third-party domestic hot water tanks or combined with a Samsung pre-plumbed ClimateHub tank solution to ensure warmth and hot water all year round, regardless of the outdoor temperature. Samsung heat pumps are well-regarded, reliable and easy to use. 

Samsung Company Overview:

Although it has been around for a long time, Samsung was not a world-leading brand until the 1990s: its products were efficient and value for money but not considered very innovative. Lee Kun-Hee, the chairman of Samsung Group, then instituted an innovative “design-led” approach, which meant that the products took off, leaving many competitors standing. That ethos continues to this day.

The company grew to be one of the world’s largest and most diverse: it is one of the world leaders in mobile phones, even owning theme parks, advertising agencies and life insurance companies as well.

Samsung Heat Pump Specifications

Samsung is a respected manufacturer of heat pumps and mainly focuses its residential offering on its EHS (Ecological and Economical Heating System) series. This product range includes several unique models that have all been designed to address consumers’ needs for increased energy efficiency and a lower environmental footprint.

There are three lines of Samsung EHS heat pumps, which have several different models.

EHS Mono

EHS Split


Like competitors’ products, Samsung has a compact ‘Monobloc’ or mono single unit, and split heat pumps, where there are two main connected devices.

Samsung only offers a two-year warranty with its appliances, although many of its installers will offer a service contract to the customer.

EHS Mono R32 Heat Pump

The EHS Mono R32 Heat Pump is a single-unit (monobloc) air-to-water source heat pump designed for outdoor installation in both residential and commercial buildings. It comes in different models with an output of 9-16kw and is capable of reliably generating hot water temperatures of up to 65 °C.

It uses the environmentally friendly R32 refrigerant and has a wired remote control. It is rated as SCOP A+++, the top-class energy efficiency rating across the entire range of its operation. This model type will achieve a good heating performance using the modern R32 refrigerant.

EHS Mono R32 Product Specifications:

ModeHeat Pump (A2W)
Current Input
Cooling (℃)13.2 A
Heating (℃)12.2 A
Energy Efficiency
EER (Cooling) [W/W]4.33
COP (Heating) [W/W]4.53
Sound Pressure50 dBA
Sound Power Level65 dBA
Operating Temp. Range
Cooling (°C)10~46 ℃
Heating (°C)-25~35 ℃
Domestic Hot Water (°C)-25~43 °C

EHS Mono HT Quiet R32 Heat Pump, 14.0kW

This range is an upgrade of the earlier basic EHS Mono. It has multiple outputs ranging from 8.0 kW, 12.0 kW, and 14.0 kW, giving users various options, depending on the size of the building they wish to heat.

It has outstanding performance, delivering output temperatures up to  70 °C. It was designed specifically to be very quiet and as unobtrusive in operation as possible, which is a considerable benefit in small homes where the heat pump cannot be secreted in a garage or utility room. By utilising a 4-step Quiet Mode, this heat pump can perform at noise levels as low as 35dBA2.

And of course, because these heat pumps use R32 refrigerant, it comes with the same low emissions and environmentally-friendly profile as the standard model.

EHS Mono HT Quiet R32 Heat Pump Product Specifications:

ModeHeat Pump (A2W)
Current Input
Cooling (℃)14.87 A
Heating (℃)13.1 A
Energy Efficiency
EER (Cooling) [W/W]4.46
COP (Heating) [W/W]5.05
Sound Pressure47 dBA
Sound Power Level60 dBA
Operating Temp. Range
Cooling (°C)10~46 ℃
Heating (°C)-30~43 ℃
Domestic Hot Water (°C)-30~43 °C

EHS Split Heat Pump

This model is aimed at business applications or larger residences. As its name suggests, it consists of an indoor and outdoor unit that works together to generate 9 kW of power and is designed to be used for a range of purposes. This heat pump is compatible with underfloor heating, hot water, and radiator systems, and can even work with additional products like thermostats, solar panels, and backup boilers. It’s built for high performance in all-season use with the ability to cool at temperatures between 10 ℃ and 46 ℃ and heat in outdoor ambient temperatures as low as -25 ℃.

Thanks to a three-phase power supply, the EHS Split Standard enjoys a stable current that is less likely to fluctuate and cause operational disruption.  This product is also reasonably quiet, having been built with a low-noise fan and Silent Mode that automatically engages at night. It is not as quiet as the Quiet model above, however.

As with the rest of the range, it uses the environmentally friendly R32 refrigerant.

EHS Split Heat Pump Product Specifications:

ModeHeat Pump (A2W)
Current Input
Cooling (℃)9.7 A
Heating (℃)8.6 A
Energy Efficiency
EER (Cooling) [W/W]4.12
COP (Heating) [W/W]4.81
Sound Pressure49 dBA
Sound Power Level63 dBA
Operating Temp. Range
Cooling (°C)10~46 ℃
Heating (°C)-25~35 ℃
Domestic Hot Water (°C)-25~43 °C


This model offers integrated heating and cooling at a lower cost. The single outdoor unit can deliver both air-to-air and air-to-water heating; that is space heating or hot water to radiators, under-floor heating and sanitary water supplies. This cost-effective and eco-friendly technology is contained in one external unit, so it is ideal for locations where space is limited.

It has smart controls which can switch between air-to-water and air-to-air when needed. As there is just one unit to install, that will enable installation cost savings and a more efficient use of space.

EHS TDM Plus Product Specifications:

ModeHeat Pump (A2W)
Current Input
Cooling (℃)17.50 A
Heating (℃)18.00 A
Energy Efficiency
EER (Cooling) [W/W]3.78
COP (Heating) [W/W]4.05
Sound PressureC: 54 / H: 55 dBA
Sound Power Level73 dBA
Operating Temp. Range
A2W Cooling (°C)10~46 ℃
A2W Heating (°C)-25~35 °C
Heating (°C)-25~35 ℃
Domestic Hot Water (°C)-25~43 °C
A2A Heating (°C)-25~24 °C
A2A Cooling (°C)10~46 °C

Samsung Heat Pump Pros and Cons


  • Energy efficient
  • Enhanced durability due to anti-corrosion measures on the chassis
  • R32 Environmentally-friendly refrigerant


  • Some models are loud at 68-73 dba
  • Users have complained about a shortage of spare parts
  • Among the larger units of this type

Samsung Heat Pump FAQs

How do you monitor a Samsung Heat Pump?

A: Users can monitor and control all their devices with the SmartThings app on a phone, tablet, smartwatch, Samsung TV and Fridge, or simply talk to these devices using Bixby, Alexa or Google.

Are heat pumps better than a new boiler?

According to a report by the Carbon Trust, heat pumps are a highly efficient form of electric heating that has the potential to deliver CO2 savings of 60-70% compared to conventional electric heating and 55-65% compared to an A-rated gas boiler.

Can you add a heat pump to an existing building?

A: Heat pumps can be installed in almost any house, however, it is advisable to have good insulation. So that the heat pump can work at its maximum efficiency

Samsung Heat Pump Summary

These are excellent products. However, some users have complained about the noise: some models are rated as noisier than other comparable heat pumps and there have been questions over the availability of spare parts.

Energy efficiency and environmental friendliness are high, because of the R32 refrigerant. If this is a major deciding factor then perhaps a Samsung Heat Pump is the type for you.

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Ollie Creevy
Ollie has been writing content online about home improvements for over 3 years. With a real interest and in-depth knowledge of heat pumps and ECO home improvement measures you can use to save on your energy bills. Ollie also keeps up to date with all the Government grants available for you to take advantage of like ECO4 and the Boiler Upgrade Scheme.